All information regarding the
Updated on : 30/04/2020
Following the events linked to the Covid-19 epidemic, we are unfortunately obliged to postpone our opening date. Following the last presidential announcement, our establishment will not be able to welcome any customers until May 29th, 2020.
Of course we hope to welcome you as soon as possible, however we cannot yet communicate on an opening date. We will get back to you as soon as anything can be confirmed.
Our priority is your safety, as well as that of our employees. This is why our staff is now partially active.
Please note that a telephone operator is currently available from Monday to Friday from 9.00 a.m to noon. Thank you for favouring the sending of emails for all your requests to the following address: email@example.com . We do our best to answer you as soon as possible.
The situation is evolving constantly and we will keep you updated if new measures are taken by our government.
Good luck to you all and see you soon at Yelloh! Village Domaine Sainte Cécile !
A gouvernment decree requires us to close our establishments until at least May 29th.
In addition, an order has been published to impose financial conditions on the termination of your contracts.
I booked a stay between April 25, 2020 and May 29, 2020 :
I will benefit from a credit at the campsite corresponding to the sums paid. This credit will be valid until September 2021, no obligation to choose my dates of stay now and I will be able to use it in several instalments in case I come on different weekends. I would benefit from the #YellohThanksYou offer and I would have a 10% discount on my next stay(s) at the same campsite if I return to the following periods:
- Spring 2020: from the opening date of the campsite to June 19th
- September 2020: from September 5th to the closing date of the campsite
- Spring 2021: from the opening date of the campsite to June 19th
- September 2021: from September 4th to the closing date of the campsite
If I have not used my credit within 18 months, I can make a simple request to the campsite for a refund.
I booked a stay between 05/30/2020 and 09/19/2020 and I want to cancel without insurance:
To date, our establishment will be open for this period and all reservations will be maintained. The amounts paid will be lost. Please send a written cancellation to the campsite.
I booked a stay between 05/30/2020 and 09/19/2020 and I want to cancel with cancellation insurance:
Consult the guarantee documents : and send a written cancellation to the campsite.
I have booked a stay that is cancelled following an administrative closure of the establishment, but I had already booked another stay at this campsite for another period:
You can transfer the sums already paid from the cancelled stay to another stay.